Privacy Policy

Last Updated: August 17, 2026

This Privacy Policy explains how AurumCrypto.ai collects, uses, stores, and protects personal information when you visit our website, contact us, interact with our content, or follow links to external platforms.

By using AurumCrypto.ai, you acknowledge the practices described in this Privacy Policy.

1. About AurumCrypto.ai

AurumCrypto.ai is an independent informational and affiliate partner website. It is not owned or operated by Aurum Foundation.

We provide educational information about the Aurum ecosystem, including AI trading products, NeoBank services, crypto cards, the Partner Program, and related digital finance services.

AurumCrypto.ai does not hold customer deposits, manage private wallet keys, process cryptocurrency withdrawals, control trading accounts, or provide custody services.

When you register, deposit funds, use a wallet, access a trading product, or interact with an external platform, your information is processed directly by that third party according to its own privacy policy and terms.

2. Information We Collect

The information we collect depends on how you use the website.

Information You Provide

You may voluntarily provide information when you:

• Contact us through a website form
• Send us an email
• Contact us through WhatsApp or social media
• Request information or assistance
• Submit a testimonial or feedback
• Subscribe to updates where available
• Make a privacy related request

This information may include:

• Your name
• Email address
• Phone number
• Country or region
• Social media username
• Message content
• Information related to your inquiry
• Communication history
• Files or screenshots you choose to provide

Please provide only the information necessary for your request.

Information Collected Automatically

When you visit AurumCrypto.ai, certain technical information may be collected automatically, including:

• IP address
• Approximate geographic location
• Browser type
• Device type
• Operating system
• Language settings
• Referring website
• Pages visited
• Time and date of access
• Time spent on pages
• Links clicked
• Cookie or device identifiers
• Website errors and security information

This information may be collected through cookies, server logs, analytics tools, security services, and similar technologies.

3. WhatsApp and Social Media Communications

If you contact us through WhatsApp or another social media platform, we may receive information associated with your account and communication.

This may include your display name, telephone number, username, profile image, message content, attachments, and communication date.

These platforms process your information under their own privacy policies and terms.

4. Affiliate and Referral Information

AurumCrypto.ai may contain affiliate or referral links.

When you click one of these links, we or the destination platform may record information such as:

• Referral identifier
• Source page
• Date and time of the click
• Device or browser information
• Approximate location
• Campaign identifier
• Whether a registration or qualifying activity occurred

AurumCrypto.ai may receive a commission or other benefit when an eligible visitor completes an action through an affiliate link.

The exact information available to us depends on the relevant affiliate or referral program.

For more information, please review our Affiliate Disclosure.

5. Testimonials, Reviews, and Submitted Content

If you voluntarily submit a testimonial, review, video, screenshot, or member story, we may collect information such as:

• Your name or approved initials
• Country or region
• Written testimonial
• Image, voice, or video
• Information about your experience
• Supporting screenshots or documents
• Permission to publish the material

We will only publish submitted material where appropriate permission has been obtained.

You should remove unnecessary personal or sensitive information before submitting screenshots, videos, or documents.

6. Sensitive Information You Should Never Send Us

AurumCrypto.ai does not need and will not ask you to provide:

• Cryptocurrency private keys
• Wallet seed phrases
• Exchange passwords
• Wallet passwords
• Authentication codes
• Banking passwords
• Complete payment card numbers
• Remote access credentials

Never send this information through our website, email, WhatsApp, or social media.

If you accidentally disclose sensitive account or wallet credentials, secure the affected account immediately and contact the relevant service provider.

7. Cookies and Similar Technologies

AurumCrypto.ai may use cookies and similar technologies to operate the website, remember visitor preferences, understand website usage, improve performance, maintain security, and track affiliate referrals.

Essential Cookies

Essential cookies may be used for website functionality, security, forms, sessions, privacy preferences, and fraud prevention.

Some of these cookies are necessary for the website to operate correctly.

Analytics Cookies

Analytics tools may help us understand:

• Which pages visitors use
• How visitors reach the website
• Which devices are used
• How visitors navigate the website
• Whether technical errors occur
• Which content receives the most engagement

Where required by applicable law, nonessential analytics technologies will be used only after appropriate consent has been obtained.

Affiliate Tracking

Affiliate links may use cookies or referral identifiers to determine whether a visitor completes a qualifying action after leaving AurumCrypto.ai.

These technologies may be operated by the destination platform or affiliate provider.

Embedded Content

Videos, forms, social media features, and other embedded services may collect information or place cookies when they load or when you interact with them.

You can control many cookies through your browser settings or through available cookie preference tools on the website.

For additional information, please review our Cookie Policy.

8. How We Use Personal Information

We may use personal information to:

• Operate and maintain AurumCrypto.ai
• Respond to inquiries
• Provide requested information
• Offer support and guidance
• Manage website communications
• Measure website performance
• Improve website content and navigation
• Manage affiliate and referral activity
• Review submitted testimonials and content
• Maintain communication and consent records
• Protect the website against fraud and abuse
• Detect and resolve technical problems
• Comply with applicable legal obligations
• Protect our legal rights and users

We do not intend to use personal information for purposes that are materially different from those described in this policy without providing appropriate notice or obtaining consent where required.

9. Legal Basis for Processing

Where applicable privacy laws require a legal basis, we may process personal information based on:

Consent

We may rely on your consent for optional cookies, certain marketing communications, testimonials, videos, or other voluntary activities.

You may withdraw your consent where applicable.

Your Request

We may process information when necessary to respond to an inquiry, provide requested information, arrange communication, or assist with another action you requested.

Legitimate Interests

Where permitted by law, we may process limited information for legitimate interests such as maintaining the website, improving content, protecting website security, preventing abuse, responding to inquiries, and maintaining business records.

Legal Obligations

Information may be processed where necessary to comply with applicable law, regulatory requirements, court orders, tax obligations, or lawful government requests.

10. How We Share Personal Information

We may share limited personal information with service providers where reasonably necessary to operate the website.

These may include providers supporting:

• Website hosting
• Website security
• Content delivery
• Email services
• Data storage
• Analytics
• Forms
• Cookie management
• Technical support
• Communication services

We may also share information with professional advisers such as lawyers, accountants, insurers, auditors, or consultants where reasonably necessary.

Information may also be disclosed when required to comply with law, respond to a lawful government request, investigate fraud, protect website security, protect users, or establish or defend legal claims.

We do not sell personal information directly for money.

However, certain analytics, affiliate tracking, or advertising technologies may be treated as sharing or similar activity under some privacy laws. Where applicable, appropriate privacy choices will be provided.

11. Third Party Websites and Services

AurumCrypto.ai contains links to independent third party services that may include:

• Aurum related platforms
• Cryptocurrency exchanges
• Wallet providers
• Financial platforms
• Blockchain explorers
• Video platforms
• Social media services
• WhatsApp
• Affiliate websites
• Other external services

These services may collect information directly from you when you visit their website, create an account, complete a transaction, play embedded content, or communicate through their platform.

AurumCrypto.ai does not control how independent third parties collect, store, or use your information.

You should review the privacy policy, terms, security practices, and risk disclosures of any external service before providing personal information or transferring digital assets.

12. International Data Processing

AurumCrypto.ai may be accessed from different countries, while our service providers may operate from various jurisdictions.

As a result, personal information may be processed outside your country of residence.

Where required by applicable law, appropriate safeguards or recognized transfer mechanisms may be used for international transfers of personal information.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

Retention periods may depend on:

• The type of information
• The purpose of collection
• Communication history
• Legal obligations
• Accounting requirements
• Security requirements
• Affiliate records
• Disputes or legal claims
• Privacy requests

General inquiries and communications may be retained for a reasonable period after the last meaningful interaction.

Affiliate and transaction related records may be retained where necessary for accounting, contractual, tax, or fraud prevention purposes.

Approved testimonials and publication permissions may be retained while the relevant content remains published and for a reasonable period afterward.

When information is no longer required, we may delete, anonymize, or securely dispose of it where reasonably practical.

14. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.

These measures may include:

• Secure website connections
• Access controls
• Password protection
• Software updates
• Security monitoring
• Backups
• Restricted administrative access
• Security and incident response procedures

No website, online service, or communication system can guarantee absolute security.

You should never send passwords, private keys, seed phrases, authentication codes, or other sensitive credentials through ordinary communication channels.

15. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information.

These may include the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion where legally applicable
• Request restriction of certain processing
• Object to certain processing
• Withdraw consent
• Opt out of marketing communications
• Request eligible information in a portable format
• Submit a complaint to an applicable privacy authority

Some rights may be subject to legal limitations, identity verification, or legitimate retention requirements.

To exercise an applicable privacy right, contact us using the contact information available on AurumCrypto.ai.

We may request reasonable information to verify your identity before processing a privacy request.

16. Marketing Communications

We may send marketing or promotional communications where we have an appropriate legal basis.

You may stop receiving promotional communications by using an available unsubscribe option or contacting us directly.

Opting out of marketing does not prevent us from responding to an existing inquiry or sending necessary service related communications.

17. Children’s Privacy

AurumCrypto.ai is intended for adults and is not directed toward individuals under the age of 18.

We do not knowingly request personal information from children.

If you believe a person under 18 has provided personal information through this website, please contact us so that the matter can be reviewed and appropriate action taken.

Third party financial, cryptocurrency, or trading platforms may impose higher age requirements.

18. Cryptocurrency and Financial Information

AurumCrypto.ai is an informational and affiliate website.

We do not request or control your cryptocurrency private keys, seed phrases, exchange passwords, wallet passwords, or authentication credentials.

When you use a third party exchange, wallet, trading platform, financial service, or Aurum related platform, that provider is responsible for processing the identity, account, wallet, transaction, financial, and compliance information you submit directly to them.

Always review the relevant platform’s privacy policy and security practices before creating an account or transferring assets.

19. Automated Decision Making

AurumCrypto.ai does not currently use personal information collected directly through this website to make automated decisions that produce legal or similarly significant effects.

Independent third party platforms may use automated systems under their own policies.

20. Changes to This Privacy Policy

We may update this Privacy Policy when our website practices, technologies, service providers, affiliate relationships, or legal requirements change.

The Last Updated date at the beginning of this policy shows when the latest revision was made.

Where required, additional notice may be provided for significant changes.

21. Contact Us

If you have questions about this Privacy Policy, the personal information collected through AurumCrypto.ai, or a privacy related request, please contact us through the contact details available on this website.

For matters involving an Aurum trading account, deposit, withdrawal, wallet, identity verification, or another service provided by a third party platform, you should contact that platform directly.

Depending on your jurisdiction, you may also have the right to contact the privacy or data protection authority responsible for your location.